Who handles your information
We Track and Trace is the business you are enquiring with. For questions about your enquiry details, call 01753 467000 or contact our WhatsApp number +44 7999 345944 and identify We Track and Trace.
Information in an enquiry
The enquiry form asks for a name, postcode, property type, contact details and a description of the problem. Provide only information relevant to arranging the investigation. Do not include card details, passwords or sensitive personal information. The form keeps information in the current page until you open WhatsApp. It does not save your details to a website enquiry database.
How contact channels work
The WhatsApp button opens a message for you to review and send. Opening it passes the message to WhatsApp; tap Send there to deliver it to us. An email option opens your own email application. Those providers process information according to their own privacy notices. An optional connected form service would send your enquiry to the business; its provider and retention arrangements must be identified here before activation.
Purpose and legal basis
Business enquiries are used to respond to your request and take steps towards supplying the service you have asked about. If you become a customer, relevant information is used to carry out the work, maintain appropriate records and meet legal obligations. Enquiry details are not used by this website for automated marketing.
Storage, sharing and retention
The website hosting provider processes technical requests needed to deliver and protect the site. WhatsApp processes messages under its own privacy terms. Contact us about the information relevant to your enquiry and any records required for an agreed job. No payment provider or website enquiry database is connected to this form.
Your information rights
Depending on the circumstances, you can request access to, correction of, deletion of or restrictions on use of your personal information, and object to certain uses. Send your request through the telephone or WhatsApp contact above. You can also raise concerns with the Information Commissioner’s Office at ico.org.uk.
Cookies and analytics
No advertising or analytics service is installed in this version. See the cookie information page for details about essential hosting and any future changes.
Confirm the business details, scope, payment arrangements and booking terms in writing before paying for a visit.