A clear promise for residential customers
You should understand what the investigation and repair will cost before work begins. Our £1,195 residential package brings together detection, access, the plumbing repair, parts and materials, testing, a report and a 12-month workmanship warranty. Decorative and remedial reinstatement is the clear exclusion.
Evidence before access
A stain, a high bill or a falling pressure gauge tells you something is wrong, but rarely identifies the source on its own. We select appropriate methods, assess what they show and explain the next step. Our approach is to narrow down the source before making access wherever possible.
Windsor roots, wider coverage
We work from the Windsor SL4 area and accept enquiries from the surrounding approximate 90-minute travel area. That includes Berkshire, Buckinghamshire, Surrey, west and south-west London, and selected surrounding towns. Exact postcode, timing and access are confirmed before booking.
Homes and businesses
Homeowners, tenants with authorisation, landlords and managing agents can all enquire. Commercial work is welcome and quoted individually. The same emphasis on clear findings and practical next steps applies, with the scope and access arrangements agreed for the building.
Straightforward communication
You do not need to diagnose the leak before contacting us. Tell us what you have noticed and what has already been checked. We explain the investigation, discuss access and give you a written account of the findings and work.